We are a commendable travel website which ensures safe and fast travel bookings. We sport a very user friendly website which is a treat for first time users. We also have a very active and extremely expert customer executive team always ready to be at your help. Along with all these facilities of course we have our own set of terms and conditions which are in interest of our users as well as our company. The terms and conditions are as follows-

1.WE ARE JUST AN BOOKING WEBSITE-

We take full accountability for the booking experience and ensuring a safe booking but that is where all our liabilities lie. We do not take any responsibility for your experience after you have booked your service. In case of a bad experience the responsibility is of the person booking the service and the direct service provider. We are just a medium connecting the both.

2.WE ARE NOT RESPONSIBLE FOR THE DIRECT SERVICE PROVIDERS POLICIES -

When you are booking a service with us, you are not only agreeing to our policies and terms but6 also the service providers. In case there is the policy of the direct service provider affect you it is not through our fault. You are advised to read the terms of the service provider when booking a service.

3.REFUND AND SUDDEN CANCELLATION -

Sudden cancellation are processed not only under the guidance of our web company’s policies but also under the service company’s policies. So such cancellation might not always be refundable depending on the policies of both the providing parties. Also refund might be chargeable by both or web company and the service provider if applicable by our policies. Refund might take about two weeks to process.

4.ITELLECTUAL PROPERTY -

The information provided by you to us on our website are further only relayed to your direct service provider to process your booking. Any leakage however processed by the service provider is not under our guidance therefore we do not hold any liability over it.

5.COOKIES -

The user can choose to accept our cookies or not. We have no intention of tracking your browsing without your permission. With all due respect, you can reject our cookies if you wish so.

6.ELIGIBILITY OF USE -

Only users above the age of eighteen are allowed to process booking on our website. Any minor booking on our website must also do it under an adult’s supervision. This policy is to ensure a proper and aware booking decision.

7.FEEDBACK -

Your feedback is very important and crucial to us. You can drop any reviews or critics you have about our website and we will ensure that it is improved and tended to. However it is not always possible to tend to all you comments so we expect you to be patient. For direct resolution of a query contact our customer support.

8.PAYMENT FRAUD BY DIRECT SERVICE PROVIDER -

In case an user faces a payment fraud monetarily by the direct service provider without the interference of our own website we are not accountable or liable for it.

We are a fair and genuine travel booking website. We deal as a connecting passage between the direct service providers and the travelers, our work ends at helping you book successfully. We are in no way responsible for any bad travel experience provided by our service providers, we only have control over booking not in their hospitality processes. We can tend directly to your problems only when you connect to our customer support directly, if you choose to leave a comment or a review, we might not be able to be as efficient to deal with the problem you are encountering.

Our policies as well as the direct service providers policies are directly applicable right from the time of initial booking, you are strictly advised to go through the terms and conditions of both before initiating a booking. Our cookies are only implemented to boost your browsing experience through our web company.